Privacy Policy

Privacy Policy

Last updated: 02.07.2026

NetBet Enterprises Ltd. ("NetBet", "we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website and services. Please read this document carefully.

Who We Are

NetBet is owned and operated by NetBet Enterprises Ltd., a company registered in Malta with a registered office at Ewropa Business Centre, Level 3, Suite 704, Office A, Dun Karm Street, Birkirkara, BKR9034, Malta. We are licensed and regulated by the Malta Gaming Authority (Licence No. MGA/B2C/126/2006).

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]
Email: [email protected]

What Data We Collect

We may collect and process the following categories of personal data:

Identity data: full name, date of birth, username
Contact data: email address, phone number, postal address
Financial data: payment card details, bank account information, transaction history
Technical data: IP address, browser type, device identifiers, cookies
Usage data: information about how you use our website and services
Verification data: identity documents required for KYC and responsible gambling checks

How We Collect Your Data

We collect personal data through the following means:

When you register an account with us
When you make deposits or withdrawals
When you contact our customer support team
When you use our website or mobile applications
Through cookies and similar tracking technologies
From third-party identity verification and fraud prevention services

How We Use Your Data

We use your personal data for the following purposes:

To create and manage your account
To process payments and verify transactions
To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements
To carry out responsible gambling checks and self-exclusion requests
To send you service-related communications
To provide customer support
To improve our website and personalise your experience
To send you promotional offers and marketing communications (where you have given consent)

Legal Basis for Processing

We process your personal data on the following legal grounds:

Purpose	Legal Basis
Account registration and management	Performance of a contract
AML and identity verification	Legal obligation
Marketing communications	Consent
Fraud prevention and security	Legitimate interests
Responsible gambling	Legal obligation / Legitimate interests

Sharing Your Data

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

Payment processors and financial institutions
Identity verification and KYC providers
Regulatory and law enforcement authorities where required by law
IT and hosting service providers
Responsible gambling organisations

All third parties are required to handle your data securely and in accordance with applicable data protection law.

Cookies

We use cookies and similar technologies to improve your experience on our website. Cookies help us understand how visitors interact with our site and allow us to provide a more personalised service. You can manage your cookie preferences through your browser settings at any time. For more details, please refer to our Cookie Policy.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy and to comply with our legal obligations. In most cases, account data is retained for a minimum of five years following account closure, in line with UK and EU regulatory requirements.

Your Rights

As a resident of the United Kingdom, you have the following rights under UK GDPR:

Right of access — request a copy of the data we hold about you
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of your data in certain circumstances
Right to restrict processing — ask us to limit how we use your data
Right to data portability — receive your data in a structured, machine-readable format
Right to object — object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data transmissions are encrypted using SSL technology.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date. We encourage you to review this page periodically. The current version was last updated on 02.07.2026.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch:

Email: [email protected]
Email: [email protected]
Address: Ewropa Business Centre, Level 3, Suite 704, Office A, Dun Karm Street, Birkirkara, BKR9034, Malta

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom.